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Returns

Our Returns Policy

If you are returning any of the Partner+ brands listed below, please head to the page titled "I want to return one of your Partner+ Brand Products", or click here. Our returns policy is outlined below:. Please note we do not accept returns for the fo

How do I make a return?

To make an online return, follow these simple steps:. Please head to our help page "How can I make an exchange?" to find out how to process these. Once your items are received at our warehouse it can take up to 25 working days to process refunds. Fun

How can I make an exchange?

Exchanges are now available for FREE through our returns platform! (Only in the UK). Just head here and select the item you want to exchange for. We now offer a few different exchange options which are outlined below:. Products can be exchanged for;.

I want to return one of your Partner+ Brand Products

If you are looking to return any of the Partner+ brands listed below, please use the link below to process your return on the relevant brands returns portal, or contact the brand to get further information.

There is a fault with my product. What should I do?

We are very sorry that your product isn't performing to the standard that is was intended!. But do not fear, we are here to help as much as possible. Please contact our dedicated Customer Care team here and we will assist you ASAP.